PRIVACY POLICY (EUROBRA)

Last updated: 20 December 2025

This Privacy Policy explains how Eurobra (“we”, “us”, “our”) collects, uses, and shares personal data when you visit or use eurobra.org (the “Website”), create an account, place an order, subscribe to our emails, or contact us (together, the “Services”).

If you do not agree with this Privacy Policy, please do not use the Services.

1) WHO WE ARE
Our website address is: https://eurobra.org

Contact:
Email: info@eurobra.org

2) WHAT PERSONAL DATA WE COLLECT
Depending on how you use the Services, we may collect the following categories of personal data:

A) Information you provide to us

  • Contact details: name, email address, phone number, shipping and billing address.
  • Order details: items purchased, sizes, delivery preferences, order history, returns/refunds information.
  • Account information (if you create an account): login credentials and account preferences.
  • Communications: information you provide when you contact us via forms, email, or other channels.

B) Information we collect automatically

  • Technical data: IP address, browser type, device identifiers, operating system.
  • Usage data: pages viewed, clicks, time spent on pages, referral source, and similar analytics data.
  • Cookies and similar technologies (see Section 6).

3) HOW WE USE YOUR PERSONAL DATA
We use personal data to:

  • Provide and operate the Website and Services.
  • Process orders, payments, delivery, returns, and customer support requests.
  • Communicate with you about your order (order confirmation, shipping updates, service messages).
  • Manage your account (if you register).
  • Improve our Services (analytics, performance, troubleshooting, and development).
  • Maintain security and prevent fraud or misuse.
  • Send marketing messages (newsletters, promotions) when you have subscribed or where permitted by law. You can unsubscribe at any time using the link in our emails.

4) COMMENTS
When visitors leave comments on the site (if enabled), we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. Gravatar’s privacy policy is available here:
https://automattic.com/privacy/

After approval of your comment, your profile picture may be visible to the public in the context of your comment.

5) MEDIA
If you upload images to the Website (if enabled), you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the Website may be able to download and extract any location data from images on the Website.

6) COOKIES
Cookies are small files stored on your device that help websites work properly and improve user experience.

A) Comment cookies (if comments are enabled)
If you leave a comment, you may opt in to saving your name and email address in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

B) Login cookies (if accounts/login are enabled)
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we may set cookies to save your login information and screen display preferences. Login cookies typically last for two days, and screen options cookies for up to a year. If you select “Remember Me”, your login may persist for two weeks. If you log out, login cookies will be removed.

C) Editing/publishing cookies (if a blog is enabled)
If you edit or publish an article, an additional cookie may be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you edited. It expires after 1 day.

D) Managing cookies
You can control cookies through your browser settings (block, delete, or restrict cookies). Please note that disabling cookies may affect Website functionality (for example, shopping cart or login features).

7) EMBEDDED CONTENT FROM OTHER WEBSITES
Articles or pages on this Website may include embedded content (e.g., videos, images, articles, widgets). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with embedded content, including tracking your interaction if you have an account and are logged in to that website.

8) WHO WE SHARE YOUR DATA WITH
We share personal data only as necessary to provide the Services, including with:

  • Payment providers (to process payments).
  • Delivery/shipping providers (to ship your order and provide tracking).
  • IT, hosting, analytics, and security providers (to operate and protect the Website).
  • Customer support tools (to respond to inquiries).

If you request a password reset (if enabled), your IP address may be included in the reset email.

We may also disclose personal data if required by law, regulation, or legal process, or to protect our rights, users, and Services.

9) HOW LONG WE RETAIN YOUR DATA

  • If you leave a comment (if enabled), the comment and its metadata may be retained indefinitely. This helps us recognize and approve follow-up comments automatically rather than holding them for moderation.
  • For users who register on our Website (if any), we store the personal information provided in the user profile. Users can see, edit, or delete their personal information at any time (except they may not be able to change their username). Website administrators can also see and edit that information.
  • Order and invoice data may be retained as required for accounting, tax, and legal obligations, and for handling returns, disputes, and customer support.

10) WHAT RIGHTS YOU HAVE OVER YOUR DATA
Depending on your location and applicable law (including GDPR), you may have rights to:

  • Request access to your personal data.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data (subject to legal obligations and legitimate needs such as security or recordkeeping).
  • Object to or restrict certain processing.
  • Request an exported copy of the personal data we hold about you (data portability).
  • Withdraw consent at any time where processing is based on consent (e.g., marketing emails).

To exercise these rights, contact us at: info@eurobra.org

11) WHERE YOUR DATA IS SENT
Visitor comments may be checked through an automated spam detection service.
Your data may also be processed by service providers (such as payment, shipping, hosting, analytics, and security providers) to operate the Services.

12) SECURITY
We implement reasonable administrative, technical, and organizational measures to protect personal data. However, no method of transmission over the Internet or electronic storage is completely secure.

13) CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The updated version will be posted on this page with an updated “Last updated” date.

14) CONTACT US
If you have questions about this Privacy Policy or how we process personal data, contact:
info@eurobra.org